Procedure
If you experience an issue, simply send us a photo, video, or description and we’ll quickly assess the situation. If necessary, a specialist will visit your site for a closer look.
If the problem is covered by warranty, we’ll repair or replace any faulty parts using only original materials. Repairs are scheduled promptly to keep downtime to a minimum.
Our team is always available to provide expert advice and remote support when possible, and any repairs or replaced components receive extra warranty coverage.
